Refund/Return Policy

Welcome to www.wecreateloop.com. We value your business and strive to ensure a positive customer experience. This document outlines our refund policy, which is designed to comply with Indian government regulations and protect both our customers and our business. By making a purchase on www.wecreateloop.com, you agree to the terms of this refund policy, our privacy policy, and our terms of use. Please read these policies carefully before completing your purchase.

Important Notice

Please be aware that each product and service offered on www.wecreateloop.com comes with its own set of terms and conditions. Our offerings include various templates and services, each of which may have different service agreements. It is crucial to review all relevant documentation before making a purchase. This will ensure that you understand the specific terms applicable to the product or service you are buying.

Non-Refundable Products

All templates and services purchased from www.wecreateloop.com are non-refundable. Due to the digital nature of our products, once a purchase is made, we cannot issue refunds. This policy is in place to protect the integrity of our digital goods and services.

Return Notice

If you purchase a product or service by mistake or find that the service does not meet your expectations, you must notify us within four working days of the purchase date. To initiate a return, please send a notice to support@wecreateloop.com. Your email should include the following information:

  • Order number
  • Date of purchase
  • Reason for the return request
  • Contact information

Refund Eligibility

Refund requests are only considered if submitted within four working days of the purchase date. After this period, no refund requests will be entertained. It is essential to adhere to this timeframe to be eligible for a refund. We will review each request individually and determine eligibility based on the provided information.

Digital Nature of Products

www.wecreateloop.com exclusively sells digital templates and services. As such, there are no physical products involved. All transactions are for digital goods, which are delivered electronically. Therefore, complaints regarding the physical aspects of products or services are not applicable.

Payment Security

All payments made on www.wecreateloop.com are processed securely through the Razorpay payment gateway. Razorpay provides robust authentication measures to ensure that your transactions are safe and secure. We do not store your payment information on our servers, further enhancing the security of your personal and financial data.

Compliance with Indian Government Regulations

Our refund policy is designed to comply with Indian government regulations. We are committed to upholding these standards to ensure fairness and transparency in all our transactions. If there are any updates or changes to the regulations, our policies will be updated accordingly to remain compliant.

Terms of Use and Privacy Policy

Before making any purchase on www.wecreateloop.com, it is essential to review our terms of use and privacy policy. These documents provide detailed information about your rights and obligations as a customer. By completing a purchase, you acknowledge that you have read and understood these policies.

Steps to Request a Refund

  1. Review the Eligibility Criteria: Ensure that your request falls within the four working days timeframe.
  2. Prepare Your Information: Gather your order number, date of purchase, reason for the return, and contact details.
  3. Send an Email: Compose an email with the required information and send it to support@wecreateloop.com.
  4. Wait for Confirmation: We will review your request and respond within three working days to confirm the status of your refund.

Important Considerations

  • Non-Refundable Items: All purchases of templates and services are final. No refunds will be issued once the digital goods have been delivered.
  • Return Window: Refund requests must be submitted within four working days of purchase. Late requests will not be considered.
  • Digital Delivery: All products are delivered digitally. There are no physical products involved, and as such, no physical returns are possible.
  • Secure Payments: Payments are securely processed through Razorpay, ensuring the safety of your transaction.

Final Remarks

At www.wecreateloop.com, we strive to provide high-quality digital products and services. Our refund policy is designed to protect both our customers and our business. By adhering to this policy, we ensure a fair and transparent process for handling refund requests.

We appreciate your business and are here to support you. If you have any questions or concerns about our refund policy or any other aspect of our service, please do not hesitate to contact us at support@wecreateloop.com.

Thank you for choosing www.wecreateloop.com. We look forward to serving you with our exceptional digital templates and services.