Privacy Policy

Wecreateloop (“Wecreateloop”, “we”, “us” or “our”) respects your privacy. When it comes to your personal information, we believe in transparency, not surprises. That’s why we’ve outlined what personal information we collect, what we do with it, and your choices and rights.

By using any of Wecreateloop’s Services, you confirm you have agreed to the Terms of Service and read and understood this

Some key terms

In our Privacy Policy, when we refer to “Users”, we mean our customers who use our Services, including visitors to our sites. We explain who we are in the “Who is Wecreateloop?” section below. The users, visitors, and customers of our Users’ sites are “End Users”. Any other capitalized terms not defined in this Privacy Policy have the meanings in our Terms of Service.

How does this Privacy Policy apply

This Privacy Policy describes what we do with personal information that we collect and use for our own purposes (i.e., where we are a controller), such as your account information and information about how you use and interact with our Services, including information you submit to our customer support as well as certain information relating to your End Users, such as, if applicable, End User information provided to the Wecreateloop Payments Services (as defined in the Wecreateloop Payments Terms). This Privacy Policy does not apply to personal information of our employees or job applicants (except to the extent employees or job applicants are Users).

We use cookies and similar technologies.

With respect to personal information in Wecreateloop’s possession, we play a few different roles under global data privacy laws. In order to understand your and Wecreateloop’s obligations, it’s important to understand the difference between Wecreateloop Controlled PI and User Controlled PI.

• “Wecreateloop Controlled PI” means personal information for which Wecreateloop determines the purposes and means of processing. This Privacy Policy and this additional U.S. state information page only address Wecreateloop Controlled PI.
• “User Controlled PI” means personal information for which a User determines the purposes and means of processing. For User Controlled PI, Wecreateloop acts as a data processor, service provider, or similar term under applicable law. User Controlled PI includes User Content and End Users’ personal information described in Section 12 that we host and process on behalf of our Users. Our Users tell us what we do with User Controlled PI on our Users’ instructions. Our Users are responsible for ensuring that their collection and processing of User Controlled PI complies with applicable law. If you are a User looking for contractual provisions about how Wecreateloop will treat and secure your User Controlled PI, please refer to our Terms of Service.

We explain below how we collect and use Wecreateloop Controlled PI and your rights. If you are an End User of one of our User’s sites and want to know how a User handles your information, you should check the site’s privacy policy.

Personal information we collect

We collect various personal information regarding you or your device. This includes the following:

• Information you provide to create an Account, specifically email address, first name, and last name.
• Information you provide if you sign up for Paid Services. For most Paid Services, this will include your billing address as well as a portion of your payment information which is provided to us from our payment processor (such as the last four digits, the country of issuance, and the expiration date of the payment card).
• The emails and other communications that you send us or otherwise contribute, such as customer support inquiries or posts to our customer message boards or forums. Please be aware that information on public parts of our sites is available to others.
• If you use the Wecreateloop Payments Services through the Services, in accordance with the Wecreateloop Payments Terms, additional information to set up, manage, and provide the Wecreateloop Payments Services and integrate them with the Processor Services (as defined in the Wecreateloop Payments Terms), including information about you and your business, such as bank account details, name, address, phone number, date of birth, social security number, tax identifier (EIN), photo identification, and nationality.
• Information you share with us in connection with surveys, contests, or promotions.
• Information from your use of the Services or, where you are an End User, from your use of Users’ sites. This includes: IP addresses, preferences, web pages you visited prior to coming to our or our Users’ sites, information about your browser, network or device (such as browser type and version, operating system, internet service provider, preference settings, unique device IDs, and language and other regional settings), information about how you interact with the Services and our Users’ sites (such as timestamps, clicks, scrolling, browsing times, searches, transactions, referral pages, load times, and problems you may encounter, such as loading errors).
• Information we get from our partners to support our marketing initiatives, improve our Services, and better monitor, manage, and measure our ad campaigns, such as details about when a partner of ours shows you one of our ads on or via its advertising platform. We also got all the information of the mail you received on your mail from our website url. If you want to stop any information or data privacy then a prior mail have to be sent to our team.
• Other information you submit to us directly or through Third Party Services if you use a Third Party Service to create an Account (based on your privacy settings with such Third Party Service).

How we collect personal information

We obtain personal information from various sources. We do this in three main ways:

• You provide some of it directly (such as by registering for an Account).
• We record some of it automatically when you use our Services or Users’ sites (including with technologies like cookies).
• We receive some of it from third parties (like when you register for an account using a Third Party Service, when you purchase our products from an authorized reseller, or when you make payments to us using our payment processor or via a mobile app store).

We’ve described this in more detail below.

Personal information you provide

When you use our Services, we collect information from you in a number of ways. For instance, we ask you to provide your name and email address to register and manage your Account. We also maintain your marketing preferences and the emails and other communications that you send us or otherwise contribute, such as customer support inquiries or posts to our customer message boards or forums. You might also provide us with information in other ways, including by responding to surveys, submitting a form, or participating in contests or similar promotions.

Sometimes we require you to provide us with information for contractual or legal reasons. For example: (i) when you register or transfer a domain name through the Services, in order to comply with ICANN, registry, ccTLD, or registrar policies, we collect your domain registration information; (ii) we may ask you to provide a mailing address and/or select your jurisdiction when you sign up for Paid Services to determine if, and how much, tax we need to collect from you; or (iii) if you use the Wecreateloop Payments Services through the Services, in accordance with the Wecreateloop Payments Terms, in order to provide the Wecreateloop Payments Services and to comply with our contractual and legal obligations, we collect additional information related to the Wecreateloop Payments Services and Processor Services, including information about you and your business, such as bank account details, name, address, phone number, date of birth, social security number, tax identifier (EIN), photo identification, and nationality. We’ll normally let you know when information is required and the consequences of failing to provide it. If you do not provide personal information when requested, you may not be able to use our Services if that information is necessary to provide you with the service or if we are legally required to collect it.

Personal information obtained from your use of our Services

When you use our Services, we collect information about your activity on and interaction with the Services, such as your IP address(es), your device and browser type, the web page you visited before coming to our sites, what pages on our sites you visit and for how long, and identifiers associated with your devices. If you’ve given us permission through your device settings, we may collect your location information in our mobile apps.

If you are an End User of our Users’ sites, we also get information about your interactions with their sites, though we use this in an anonymous, aggregated, or pseudonymized form which does not identify you directly. We use this data to evaluate, provide, protect, or improve our Services (including by developing new products and services).

Some of this information is collected automatically using cookies and similar technologies when you use our Services and our Users’ sites. We let our Users control what cookies and similar technologies are used through their sites (except those we need to use to properly provide the Services, such as for performance or security-related reasons). You can read more about our use of cookies in our Cookie Policy. Some of this information is similarly collected automatically through your browser or from your device.

Personal information obtained from other sources If you use a Third Party Service (such as Google) to register for an Account, the Third Party Service may provide us with your Third Party Service account information on your behalf, such as your name and email address (we don’t collect or store passwords you use to access Third Party Services). Your privacy settings on the Third Party Service

How we protect your personal information

While no service is completely secure, we have a security team dedicated to keeping personal information safe. We maintain administrative, technical and physical safeguards that are intended to appropriately protect against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse and any other unlawful form of processing, of the personal information in our possession. We employ security measures such as using firewalls to protect against intruders, building redundancies throughout our network (so that if one server goes down, another can cover for it) and testing for and protecting against network vulnerabilities.

How we retain your personal information

We retain personal information regarding you or your use of the Services for as long as your Account is active or for as long as needed to provide you or our Users with the Services. We also retain personal information for as long as necessary to achieve the purposes described in this Privacy Policy, for example, to comply with our legal obligations, to protect us in the event of disputes and to enforce our agreements and to protect our and others’ interests.

The precise periods for which we keep your personal information vary depending on the nature of the information and why we need it. Factors we consider in determining these periods include the minimum required retention period prescribed by law or recommended as best practice, the period during which a claim can be made with respect to an agreement or other matter, whether the personal information has been aggregated or pseudonymized, and other relevant criteria. For example, the period we keep your email address is connected to how long your Account is active, while the period for which we keep a support message is based on how long has passed since the last submission in the thread.

Data transfers

Personal information that you submit through the Services may be transferred to countries other than where you live, such as, for example, to our servers in the U.S. We also store personal information locally on the devices you use to access the Services.

Your personal information may be transferred to countries that do not have the same data protection laws as the country in which you initially provided the information. For example, data we store may be accessible to law enforcement and national security authorities under certain circumstances.

Updates to this Privacy Policy

We’ll update this Privacy Policy from time to time to reflect changes in technology, law, our business operations or any other reason we determine is necessary or appropriate.

We encourage you to check back periodically to review this Privacy Policy for any changes since your last visit. This will help ensure you better understand your relationship with us, including the ways we process your personal information.